Privacy Policy

This privacy policy sets out how TranscendYOU uses and protects any information that you give us when you use this website.

We are committed to protecting your privacy and maintaining the security of any personal information received from you. We strictly adhere to the requirements of the data protection legislation in the UK.

The purpose of this statement is to explain to you what personal information we collect and how we may use it.

When you order any product or service from us, we need to know your name, address, email address and card details. We may also collect demographic information and information relevant to customers surveys and/or offers.

This allows us to process and fulfil your order. You have the option to withhold personal information that is not required for the order process.

We use your personal information to update you about new products/services, special offers or other information which we think you may find interesting using the email address which you have provided. From time to time, we may also use your information to contact you for market research purposes. We may contact you by email, phone, fax or mail. We will only contact you with your consent.

We do not sell, rent or exchange your personal information with any third party for commercial reasons, other than companies we may subcontract work to such as our subcontracted call centre provider, telecoms providers and mailing house service providers.

We follow strict security procedures in the storage and disclosure of information which you have given us, to prevent unauthorised access in accordance with the UK data protection legislation. We do not collect sensitive information about you except when you specifically knowingly provide it.

In order to maintain the accuracy of our database, you can check, update or remove your personal details by contacting me.

We may use a technology called “cookies” as part of a normal business procedure to track patterns of behaviour of visitors to our site. A cookie is an element of data that our Website sends to your browser which is then stored on your system. You can set your browser to prevent this happening. Any information collected in this way can be used to identify you unless you change your browser settings.

Cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us. In order to assist us process certain transactions we may engage subcontracted call centre provider, telecoms providers and mailing house service providers who are outside the EEA (European Economic Area). By engaging us to provide any service to you, you expressly agree to export your personal and sensitive data to the countries where such partners and subcontractors are located. Your information will not be transferred outside the EEA for any other purpose.

Links to other websites

Our website may contain links to enable you to visit other websites of interest easily. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.

If you have any questions about privacy please contact me.

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